May 20, 2026 | 2:00pm ET
Incomplete pictures cost MSPs more than they realize. Assets slip through the cracks, configurations drift, and identities go untracked. When left unchecked, those blind spots create open doors for threat actors and silent drains on your margins.
This session breaks down how high-performing MSPs are closing those gaps – building real cyber resilience and tighter operations without adding more tools. You'll leave with a sharper framework for turning asset visibility into stronger security, faster response, and a story clients actually want to hear.
How to eliminate blind spots before they become incidents and turn that visibility into fewer escalations, lower remediation costs, and stronger client retention
How to build cyber resilience into your service delivery model and make security a differentiator, not a reactive cost center
How to reduce the manual work dragging your team down and free up the capacity to scale without adding headcount
How to demonstrate security value to clients in a way that builds trust, justifies pricing, and opens upsell conversations
Founder, CSO | Liongard
Joe Alapat is a successful entrepreneur with more than two decades of experience managing IT infrastructure for large enterprises, mid-market companies, and small-to-medium sized businesses (SMBs) under the care of an IT managed service provider he owned, operated and sold.
Following his exit, he founded Liongard to address the growing IT Service Provider challenge of managing and securing modern IT at scale with strong visibility, automation and insight. At Liongard, Joe is focused on delivering a truly modern approach to managing and securing modern IT environments.
CRN honored Joe as a Channel Chief in 2020, 2021, 2022, 2023, 2024, and 2025. He graduated with honors from Trinity University with a Bachelor of Science in Computer Science and is a Certified Information Systems Security Professional.
COO | Climb
Tim Popovich has accumulated over 20 years of experience in product management, sales, and operations since joining Climb Global Solutions in October of 2003. He has risen internally to his current role of President and Chief Operating Officer, which he was appointed to in August of 2023.
Prior to joining Climb, Tim served as an Account Manager for Depot America, a master distributor for HP and Lexmark printer equipment. He received a Bachelor of Arts degree in Communications from Wilkes University in 2000 and obtained a Professional Certificate in Sales Management from Rutgers School of Business in 2017.
CMO | Liongard
Stephanie is a seasoned marketing leader with over 20 years of experience across all marketing disciplines, specializing in IT networking and infrastructure, physical security, and cybersecurity solutions. Her extensive background includes marketing to enterprise clients, hosting, and telco providers, as well as MSPs and MSSPs, demonstrating her versatility and adaptability in diverse market segments.
Throughout her career, Stephanie has been instrumental in driving revenue growth through innovative marketing initiatives and strategic partnerships, fostering cross-functional collaboration and ensuring organizational success. Stephanie holds a Bachelor’s degree in Advertising and Marketing from Franklin Pierce University.